{"id":1828,"date":"2017-02-23T05:32:28","date_gmt":"2017-02-23T05:32:28","guid":{"rendered":"http:\/\/healyscanlon.devser.net\/?p=1828"},"modified":"2018-12-13T19:49:27","modified_gmt":"2018-12-13T19:49:27","slug":"how-a-product-recall-works","status":"publish","type":"post","link":"https:\/\/www.healyscanlon.com\/how-a-product-recall-works\/","title":{"rendered":"How a product recall works"},"content":{"rendered":"

Many Chicago area residents have probably heard of a product being recalled, as recalls often make the news and are sometimes national headline-grabbers. A few people in the area and throughout Illinois may have even had to return a recalled product or two in order to get a refund. Still, many people might not be aware of exactly how the process works.<\/p>\n

It is important to remember that several different government agencies have the authority to demand and supervise product recalls when a dangerous product poses a threat to consumer safety. This\u00a0overview<\/a>\u00a0serves as some general guidance about how one agency, the Consumer Product Safety Commission, handles recalls.<\/p>\n

An investigation in to whether a recall is warranted starts with a consumer complaint about a product that the agency feels is worthy of some attention and investigation. Through a special “fast track” system, a company is also able to effectively report on itself by telling the agency about a product they want to recall based on the company’s internal investigation. Fast track cases generally move directly to pulling a product off the market for replacement, refund or repair.<\/p>\n

After investigating, the agency may either decide the product is not dangerous after all or may demand a company recall the product from the market. In most cases, the company will agree to do the recall and work on a plan with the agency that ensures the product will either be removed from the market or made safe for use. However, a company can challenge the agency’s decision through a court process.<\/p>\n

In all of this, it important to remember the goal of the process is to remove an\u00a0Illinois defective product<\/a>\u00a0from the market. Product recalls are not designed to ensure injured Chicago-area residents get compensation for their losses related to a defective product. To get compensation, a products liability lawsuit may be necessary.<\/p>\n","protected":false},"excerpt":{"rendered":"

Many Chicago area residents have probably heard of a product being recalled, as recalls often make the news and are sometimes national headline-grabbers. A few people in the area and throughout Illinois may have even had to return a recalled … <\/p>\n